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July 16, 2018 at 3:forty eight pm I stayed at La Quinta in Salisbury, MD for seven nights in July 2018. The area we ended up assigned experienced a really musty (quite possibly smoke) odor along with the closet had no doorway and there was no mirror other than in the lavatory. The wallpaper was peeling plus the grout in the shower was moldy. We questioned to get a new place, which we were given. The new place had a little much less of an odor, but will also experienced no closet door or mirror, and moldy grout while in the shower, moreover a broken rest room paper holder. We recognized the second area since the smell wasn't as lousy as the main. If we weren’t with a bunch block of rooms with others, I would have left the resort. Together with the unacceptable rooms, the foyer and breakfast space had no air conditioning in July!
!!! My place wasn't Completely ready until eventually right after 2pm and when I questioned for a late check out for Sunday 10/15/17 I used to be told that may be according to availability definitely?!?!? So…why wasn’t that the case for the person in advance of me that checked out late which coincidentally is the reason which i was given as to why my place wasn’t ready on time!!!!!!
I referred to as the General Supervisor in the hotel on Monday morning to debate our scenario along with her. She was most unpleasant. She stated that my partner was intoxicated and disruptive into the hotel and staff members. My husband was practically nothing but apologetic to personnel when confronted. He didn't appreciate personnel confronting him in the hall and telling him that he was the “trouble.†When we circled the employees was there to yell at us. There were 10 other households being in the resort with us, and we were being the family members which was singled out and bullied. The one time that we received confrontational was once the lodge sent police to our home. I believe any family members with Children wouldn't take pleasure in this action. In particular given that we have been within our room and peaceful. We might by no means remain with the Duluth La Quinta all over again or some other just one for that matter. Truly the personnel instructed us that It could be executing them a favor if we didn’t return. We've stayed in several hotels and have not been treated such as this. It was a degrading practical experience for our loved ones And that i am saddened by it.
I can’t feel you'd let this within your institution. Not prolonged just after my dealings with Martin i witnessed Ramona Morgan exit a male bathroom with Yet another worker all I acquired was his first identify a Raul but it absolutely was plainly apparent what that experienced just concluded performing due to the fact they had been the two repairing their clothing and straightening theirselves out. This was very vulgar and then so as to add insult to injury Ramona Morgan claims and I quote†what the f**k are you presently investigating Silly motherf***er.†I'll share my encounter at your hotel with all my colleagues I continue to be at your resort or stayed at you lodge fairly quite a bit but following that I’ve been staying in other places. I will likely not tolerate that sort of cure. If this case isn’t solved unwell get even more motion in other places. Thank you. And fantastic day
The lavatory doorway is jammed on the floor at about fifty% of open or shut. Compelled the door huge open to determine Should the maid can close it (if he/she tries). Practical experience seven
Could 20, 2014 at 1:fourteen pm I just devote some time during the †corporate †operate La Quinta in Stockton Calif. Right before I booked my place there, I go through up on Yelp and notice many negative assessments. Perfectly, soon after my keep at this so get in touch with company operate web site. I really need to say , I will NEVER return. The Place of work staff is pleasant, but the rooms need a LOT of do the job. @ there’s a 1/4 hole at The underside in the door…..I’m confident they may have pest Handle problems. In addition to I’m absolutely sure their electrical payments are much increased to operate Every rooms A/C … The most important difficulty While using the rooms are definitely the beds…which offer only NO help !
What the h……….? I cannot feel that these individuals are not qualified or empowered to carry out their occupation and manage this kind of troubles as correcting their issues and refunding the person, that was wrongly billed and also to whom refund is due.
June 5, 2016 at 10:17 pm Appalled how a displaced relatives is offered a two 7 days evacuate observe by a front desk clerk relaying the information from a manager after the Many dollars spent. I'll Enable the republicans team in this article and all during the town understand how LaQuinta is chilly hearted to anyone who has currently shed everything!!!! If our house wasn't infested with Black Poisonous mildew and had poisoned us Belief me would Hardly ever of remaining our country club to return right here and be treated similar to this!
I stepped out to speak with the returns Office regarding business insurance policies and procedures and to ensure they have been in her explanation keeping with the therapy I had been obtaining. The agent ongoing to discuss me with the other workers in such a distasteful manor. I wish to tackle The truth that I have stayed in several LQ motels and have not acquired these kinds of therapy. Right after read this post here I presented the agent with my charge card and id I had been finally equipped to examine to the home. The agent request to help make a copy of my ID which I locate extremely unnerving because LQ has all of my data if anything was to go Improper and I have not been check with to allow a replica of my ID for being stored via the agent.
My son and his relatives have been evacuated and went to San Antonio. They are not loaded but my son’s task has a discount when usung La Quinta. It helps but not that much and for days. I am out 650 bucks now for them being Safe and sound. Tsnks for supporting the gictims of Hurricsne Harvey
Circumstances ended up now incredibly problematic with our then leasing organization (due to the legalities involved with the harmful mildew). Having said that, we have been unaware of there being any troubles with our keep in the LaQuinta. However, thanks to getting concerned about whether or not we were nonetheless shoppers in superior standing Together with the team, I did enquire Together with the supervisor.. Most likely each week previous to the home cancellations. Supervisor, Chiquuta, said that we had been excellent friends – I also believe that we were being, and so pray this to sincerely be the case with employees also.
The GM referred to as nowadays to inform me which i canceled my reservation Once i didn’t take the cigarette smoking area. He experienced marketed from non smoking rooms at 6p.m. It appears the desk clerk created a big mistake in reserving my non using tobacco room. GM supplied to present me a room in a upcoming day with a very very good value. I won't ever in my everyday living travel to Odessa, Texas again. I asked him to put 10,000 factors in my reward since he did not solve this on the front desk stage and in the GM amount. He stated he wouldn't do that. I have been inconvenienced and Permit down with LQ.
It closes promptly when there is not A further individual to hold it open. I try this out had been each on this trip, traveling by myself & disabled. Thank you for your time and effort.
November seven, 2013 at four:forty four pm My wife And that i stayed at the LQ in Decatur Tx this past weekend, and won't ever return again. When we checked in there have been no linens within the bed, and Once i said a little something over it I was handed a stack of sheets. Indeed we needed to put linens on our mattress. I requested for your number of espresso packets the following early morning and was instructed which i might have 1(one particular) packet ( for The 2 of us?)!